Strangers becomingpartners is theentire trick.
Both sides have to trust each other before they meet. SevenEight rails make that a transaction, not a leap of faith.
The protocols underneath every trip.
Each one runs on every delivery. None can be switched off.
Travellers join by invitation.
Senders join freely. Travellers are invited by earnvoy or by a verified traveller, and that link stays on the record. Identity proves who someone is; an invitation adds who vouches for them.
Government ID and biometric, through Persona.
No anonymous accounts on either side. Persona checks the document and matches it to a live selfie. earnvoy receives a verdict, never your raw documents.
DocumentPassport · national ID · driver’s licence
BiometricFace match + liveness
AddressProof of address for travellers
Re-checkAfter 12 months · or on flag
Money is held by a licensed bank until delivery.
Senders fund escrow when the match locks, and travellers see “funds confirmed” before they accept. The traveller never holds both your parcel and your money.
Held byLicensed banking partner · not earnvoy
Released onRecipient code entry
Refunded ifTrip cancelled · item declined · dispute upheld
SettlementUnder 24h to the traveller’s wallet
What’s in the bag, photographed and signed.
At handover both sides photograph the sealed parcel, declare contents and value, and sign. Senders can’t change it afterwards; travellers can’t carry anything undeclared.
CapturesItem · seal · serial or IMEI
DeclaresContents · value · customs class · recipient
Signed byBoth parties · timestamped · geotagged
Kept7 years, per accounting rules
Two yeses, or no trip.
Either side can pull out before the lock at no cost. After it, cancelling needs a reason. Flight cancellations and delays never count against you.
Before lockFree cancel
After lock, 24h+ outReason required · escrow released
After lock, under 24hReason required · reviewed by a person
Travel disruptionAlways excluded
The flight is real, checked against airline data.
When a traveller accepts, their flight number is checked before your money moves. It confirms the flight exists and is still scheduled, not that a particular person holds a seat.
WhenAt match acceptance
ConfirmsFlight exists · not cancelled
Does not confirmA seat in the traveller’s name
If it failsMatch can’t proceed · escrow doesn’t flow
The recipient confirms in person.
The recipient gets a 4-digit code by SMS on arrival day. The traveller enters it at handover. No code, no release.
Code4 digits · SMS to recipient
Window24h after arrival · re-issuable
No code enteredParcel returns · escrow refunded
Photo at handoverRecommended for high value
A record that survives the argument.
Every leg is documented: GPS-tagged photos at pickup and handover, the handover code and a full audit trail. A person decides disputes against that record.
HeldPhotos · GPS · audit trail
CoversLoss · damage · seizure · non-delivery
ExcludesUndeclared or restricted items
EscrowFrozen until the case closes
An incident, end to end.
One tap freezes the money. A person reads the record. Both sides see the proposal.
Either side raises a concern
One tap from the trip, with a reason.
Escrow holds. Trip pauses.
Both sides see “under review” and can add evidence.
A reviewer reads the record
Photos, signatures, timestamps, code attempts, chat.
A resolution is proposed
Refund, partial refund, re-route or release. Accept or escalate.
Settlement clears
Reputation marks only after the case closes.
What earnvoy will and won’t carry.
Items are screened the moment a sender posts. Off-limits goods never reach a traveller.
Never on earnvoy
- ✕Cash, cards and unspecified-value envelopes
- ✕Medication without a valid prescription
- ✕Firearms, ammunition, replicas, restricted blades
- ✕Live animals, plants, perishable food (route-dependent)
- ✕Lithium batteries beyond airline limits
- ✕Items banned by destination customs
- ✕Items above the corridor’s declared-value ceiling
- ✕Sealed packages with undisclosed contents
Fine to send
- ✓Electronics with packaging or invoices
- ✓Clothing, sealed retail goods, vintage items
- ✓Documents, photos, prints, books
- ✓Prescribed medication with the prescription uploaded
- ✓Gifts, souvenirs, hand-made goods
- ✓Sealed dry food, where customs allow
- ✓Small hardware and prototypes
- ✓Anything legal, declared and photographed at handover
What both sides want to know.
What if the traveller disappears with my parcel?
They’re never holding your money too, and there’s a verified person behind the account. If it isn’t delivered, escrow stays frozen and the case is decided against the record. Criminal conduct is pursued separately.
What if customs seizes the item?
If it was allowed and accurately declared, the sender is refunded. If the sender misdeclared it, they forfeit and are banned. The traveller is never penalised for a sender’s misdeclaration.
Can a traveller raise the price later?
No. The quote locks when both sides accept. Refusing to deliver after signing, without a valid reason, refunds the sender and costs the traveller a reputation mark and a suspension.
Is there insurance?
No, and we’d rather say so than imply cover that doesn’t exist. Every delivery carries an evidence trail instead, and escrow isn’t released while a dispute is open.