One inbox.
Every message routes through a single channel. Whether it's a question about a match, a dispute, a press inquiry, or a legal notice — same address, read by one of the founders.
all messages
hello@earnvoy.com
Questions, support issues, disputes, press, legal, partnerships — everything. If your message has a member ID, an order reference, or a specific corridor, include it; specificity speeds up response.
best-effort response · read by a founderif it's urgent
Mark the subject line.
For active disputes, suspected fraud, or anything time-sensitive: lead the subject with URGENT and include the match ID. Urgent threads are triaged ahead of the queue.
legal & regulatory
Same address.
Subpoenas, takedown requests, regulatory inquiries — send to hello@earnvoy.com with jurisdiction and matter reference in the subject. We will route to legal counsel as appropriate.
acknowledged within applicable legal timeframes